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Editorial Team

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FSR

Sushi Lab

Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life

App update

Make hiring easy with JazzHR

Just months ago, unemployment was at a 50-year low, roughly 3.5%. Recently, this changed drastically with states currently on lockdown

Covid-19

Silver linings in the age of COVID

Restaurants and bars have been among the businesses most hurt by the pandemic and the associated economic slowdown. As of

Accounting

10 ways to reduce anxiety for yourself and your employees

To say that 2020 has been an unusual year is a mighty understatement. For most businesses, families, and individuals, this

Meet the Merchant

LuLu’s Mexican Food

Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life

Holiday

What does Amazon Prime Day 2020 mean for your small business?

Amazon Prime Day is one of the largest shopping days of the year. Over the past five years, the retail

Meet the Merchant

Un Solo Sol

Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life

Crisis support

How to keep your customers close—at a social distance

FSR

Clover Restaurant Holiday Guide 2020

Holiday

Clover Retail Holiday Guide 2020

Holiday

Clover Services Holiday Guide 2020

Meet the Merchant

Ricky Styles Studio

Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our for innovative ideas and real-life stories of

Clover apps

Scan to Order helps make dining in safer—and enjoyable again

The COVID-19 pandemic won’t last forever, but we will be dealing with it for the foreseeable future. It’s affected the

Meet the Merchant

Physical Therapy of Milwaukee

Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life

App update

App update: Homebase

Running a small business is never easy. There’s always paperwork to be done, products to research, and customers to care

Meet the Merchant

JoJoseph Photography

Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life

Meet the Merchant

From The Boot

Minority-owned

Getting Back2Business: grants for minority-owned businesses

With the ongoing COVID-19 crisis still having detrimental effects on many small businesses, together with our parent company, Fiserv, Inc.

Meet the Merchant

Pandemic Pup Relief Tour

Customer service

How to deal with difficult customers during the pandemic

Customers have been known to behave badly from time to time. They’ve yelled at employees. They’ve shoplifted. They’ve attempted to

Guides

What is Customer Relationship Management (CRM)?

Customer service

Hair Studio 18

Crisis support

American Express: How COVID is shaping the small business community

FSR

Using memberships and subscriptions to grow your business

Payments & processing

BluePay is now Clover

Meet the Merchant

La Gelati

Crisis support

American Express: The community impact of shopping small

Meet the Merchant

Harlem Doggie Day Spa

Clover apps

Keep your customers engaged with Feedback and Rewards

FSR

Beak Restaurant

Clover apps

Get to know your clientele with Customers and Promos

Health & beauty

Posh Hair District

Covid-19

Why your seasonal business needs an online presence

Featured Post

Unspoken Smiles Foundation

Guides

What is a POS system and how do I choose one?

Guides

Should I upgrade my cash register to a POS system?

Guides

Contactless Payments

Guides

What is PCI compliance?

Guides

Merchant Services

Guides

Credit Card Processing

Covid-19

Found Coffee

Biz ops

Clover Online Ordering: Solutions for restaurants

Covid-19

ABC Fitness Connection

Clover apps

Caring for your employees during the COVID-19 crisis

Clover apps

Clover Gift Cards are going digital

Responding to the COVID-19 crisis has required a lot of creativity. Many dining establishments have had to pivot to curbside

Covid-19

El Barrio Neighborhood Tacos

Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life

Covid-19

Coronavirus Financial Relief Available to Businesses as of May 21, 2020

To help you navigate the ever-changing resource landscape, we’ve compiled a list of federal, state, local, corporate, non-profit and trade

Accounting

COVID-19 Services Survival Guide

Like many other sectors, small businesses in the service industry have been hit hard by the outbreak of COVID-19. According

Covid-19

Magnolia Emporium

Our Meet the Merchant series features Q&As with real-world Clover merchants. In our first three articles, we talked to Ludwig’s

Biz ops

Clover Rapid Deposit: Get your money instantly at no cost

Cash flow is often a concern for small business merchants. This is even more true during the coronavirus pandemic. The

Clover apps

COVID-19 Retail Survival Guide

During the COVID-19 crisis, small business retailers have faced unprecedented financial distress. One analyst estimates that coronavirus could lead to

Clover apps

You need e-commerce more than ever. Here’s how to do it right.

Small merchants are facing an unprecedented financial crisis caused by the novel coronavirus. One investment firm estimated that total foot

Covid-19

Onyx Coffee Lab

Earlier this year, we launched a new series called Meet the Merchant, Q&As with real-world Clover merchants. In our first

Clover apps

The COVID-19 Customer Engagement toolkit

Of all the things that vie for your attention as a merchant, from cash flow and inventory to staffing and

Covid-19

Tin Pot Creamery

Earlier this year, we launched a new series called Meet the Merchant, Q&As with real-world Clover® merchants. In our first

Covid-19

COVID-19 Guide: The U.S. CARES Act

The Clover COVID-19 Resource Guide provides small businesses with an informational summary of the various measures contained in the CARES Act. The CARES

Covid-19

COVID-19 Restaurant Survival Guide

Restaurants are among the many small businesses struggling during the COVID-19 pandemic. Guests are staying home and meals are mostly

Covid-19

FAQs for CARES Act Paycheck Protection Program (PPP) Loans

The Coronavirus Aid Relief and Economic Security Act (CARES Act) includes a number of programs to help small business owners.

Biz ops

Take your business online quickly with Clover

Earlier this week, we posted an article about how to get your restaurant ready to take online orders through your

Covid-19

COVID-19 Effects and Impacts in the U.S (FISERV)

Biz ops

Need to set up online ordering fast? Here’s how.

As the COVID-19 crisis continues to unfold, one of the best things we can all do is stay home as

Biz ops

Maintain safe distancing with Virtual Terminal

In the midst of the COVID-19 emergency, it is imperative to comply with shelter-in-place orders, maintain social distance, and minimize

Biz ops

Keeping your sales safe & sanitary

Sales transactions are crucial to healthy businesses. Disruptive events like health emergencies, whether localized or more global in nature, can

Clover comms

We are all in this together

The past few weeks have seen a significant disruption to our lives, work, and the economy, caused by what is

Crisis support

Recession-proof your business: How to manage irregular overhead and cash flows

Money management

Redesign your mental model: Use tax season to build better habits

That madcap time of year we call tax season is here with a vengeance. Not all of us handle our

Crisis support

Recession-proof your business: How customer engagement can be insurance against recession

Recessions, like taxes, are inevitable. They are part of the natural life cycle of a healthy economy; and, while we

SMB

Redesign your mental model: 3 questions small business owners should ask themselves every day

FSR

How to give restaurant guests more control over getting the check

Imagine you’ve had a great meal at your favorite new restaurant. Service was attentive and swift, conversation was pleasant, and

FSR

10+ Spring holiday promotional ideas to help your restaurant business flourish

Did you read our holiday suggestions for retail and service businesses and think “but what about my restaurant?” We know how

Holiday

10+ Spring holiday promotion ideas to help your retail and service business flourish

FSR

Ludwig’s German Table

We’re launching Meet the Merchant—a Q&A series with real-world Clover merchants. We share best practices, lessons learned, tips for getting

Crisis support

Recession-proof your business: Mixing it up

Insights

Redesign your mental model: Forget resolutions and reshape habits

FSR

Business refresh: Creating a resolutions menu for your restaurant

Biz ops

How to declutter your small business operations

Payments & processing

Accept recurring payments to reduce costs and boost sales

Ecommerce

Minimize security risks with fraud management tools

Mobile

Mobile credit card processing for Android & iPhone

Guides

What is EMV credit card processing?

Payments & processing

Electronic billing services, invoicing & online payment software

Mobile

Apple Pay for business – what will it cost me?

Ecommerce

What is a dynamic CVV?

Mobile

Accept payments with secure wireless credit card processing

Payments & processing

Understanding your credit card machine options

Payments & processing

Virtual credit card machine for online efficiency

Payments & processing

Expand your sales opportunities with debit card processing

Ecommerce

E-commerce merchant account & payment processing solutions

Payments & processing

What is an EFT payment?

Payments & processing

ACH payment processing

Payments & processing

What is credit card skimming?

Guides

How to detect in-store credit card fraud

Ecommerce

What is the difference between a chargeback and a refund – and how to avoid them

Ecommerce

How to detect and prevent Account Takeover (ATO) fraud

Mobile

How secure are NFC payments?

Insights

Pros and cons of using a credit card when traveling abroad

Insights

How soon until wallets and cash are a thing of the past?

Payments & processing

Entering your zip code helps prevent credit card fraud

Mobile

4 different types of mobile payment systems

Enterprise behavior

What is Level 3 payment processing?

Ecommerce

6 tips to speed up checkout with faster credit card processing

Ecommerce

Is ACH secure?

Guides

How to choose a merchant account provider

Guides

What are credit card processing fees?

Payments & processing

Credit card processing in 8 simple steps

Gift cards

4 advantages of gift cards

Mobile

What Is PIN on Glass technology?

Ecommerce

Payment gateway vs. shopping cart

Ecommerce

Payment gateway vs. virtual terminal

Ecommerce

Merchant account vs. payment gateway: what’s the difference?

Mobile

An overview of P2P payment networks: Apple Cash, Zelle and Venmo

Insights

The pros and cons of a universal currency

Ecommerce

Stay competitive with omni-channel payment processing

Payments & processing

Government payment processing made easy

Payments & processing

Hotel credit card processing & hospitality merchant services

Guides

How does tokenization work?

Payments & processing

Gas station credit card processing

Payments & processing

B2B made easy with Level 2 credit card processing

Enterprise behavior

Large ticket credit card processing

Payments & processing

Credit card processing for churches

Payments & processing

Credit card processing for nonprofits

Mobile

How does Apple Pay compare to Google Pay?

Mobile

How do NFC and MST differ? What do I need to know?

Ecommerce

What is a payment gateway?

Enterprise behavior

The value of accepting credit cards for B2B transactions

Payments & processing

What is Point-to-Point Encryption (P2PE)?

Enterprise behavior

Car & truck rental credit card processing made easy

Enterprise behavior

Property management merchant services

Payments & processing

Save time with credit card batch processing

Mobile

Tablet POS software for a convenient checkout experience

Enterprise behavior

B2B payment processing & corporate payment systems

Mobile

Accept credit card payments with an iPad POS system

Payments & processing

What is OptBlue by American Express®?

Gift cards

What are closed loop mobile payments?

Payments & processing

Is MOTO credit card processing obsolete?

Clover comms

Clover: A look back at 2019

Payments & processing

Why do some consumers prefer ACH payments?

Payments & processing

Why do so many businesses still use paper checks?

holiday2020temp

Celebrating your staff after the holiday rush

Mobile

Google Pay vs. Google Wallet: What’s different?

Mobile

Mobile deposits carry higher fraud risk

Payments & processing

Why can’t my business accept ACH payments?

Mobile

How does Apple Pay® compare to EMV® (chip & PIN)?

Ecommerce

7 tips to turn holiday shoppers into loyal customers

Biz ops

Boosting staff morale

FSR

How restaurants can attract families

Marketing

5 questions to ask before running a social media campaign

Ecommerce

Beyond Black Friday marketing

FSR

6 events to pack your bar with customers

Biz ops

Improving cybersecurity

Clover comms

Announcing the winners of the 2019 CloverAchievers contest!

Loyalty

How to launch a subscription-based service for your small business

Security

4 ways you can improve your cyber security now

Insights

33 business resources every female entrepreneur should know

Clover apps

Holiday promotions that won’t break the bank

Clover apps

Connect your business to your community with a new Clover app

Running a small business, you already know how important it is to build a relationship with your community. Likely, you’re

Clover apps

Three questions to ask as you begin holiday planning for your small business

Clover apps

Clover apps to make your business more fun

FSR

Hosting a class to grow your restaurant & bar sales

Loyalty

How to market your Quick Serve Restaurant for special events

Holiday

September promo calendar: More than back-to-school

Looking for ways to spice up your September celebrations? Check out the latest installment in our Holiday Calendar series.

FSR

New & notable in the Clover App Market: August 2019

Clover apps

How real-time promotions can drive foot traffic & delight your customers

FSR

How to market your restaurant space for special events

Biz ops

What online-first retailers need to know before opening a physical location

Loyalty

Why are customers unsubscribing/unfollowing us?

Loyalty

8 eye-opening stats about why customer rewards programs are crucial to the bottom line

Customer service

How to handle difficult customers effectively

Difficult customers are a fact of life for small business owners. You can’t please every customer every day. Even with

Biz ops

Great buzz is bringing in the customers, but derailing the customer experience

Customer service

How & why to offer a referral discount

Ecommerce

New & notable in the Clover App Market: July 2019

Holiday

August promo calendar: Holding on to summer fun

Looking for ways to spice up your August celebrations? Check out the latest installment in our Holiday Calendar series.

Security

2FA: What it is & why it’s crucial for merchant security

Small businesses are prime targets for average hackers looking to score valuable information. Think about it: these merchants possess customer

Clover apps

The 2019 guide to back-to-school planning

Philanthropy

Clover Cares, and that’s good for business

Biz ops

Walk-ins or reservations—what’s the right mix for your restaurant?

Biz ops

How to increase ticket size at your restaurant

Marketing

5 things you can learn from Small Business Revolution

Holiday

July promo calendar: Mid-summer joy

New & Notable Apps

New & notable in the Clover App Market: June 2019

Biz ops

5 questions to ask before working a wedding

Clover apps

Make “Kids Eat Free” work for your restaurant

Biz ops

From food truck to storefront: The concise guide to opening your first permanent location

Insights

The quick & dirty guide to SEO for your small business

Biz ops

How smart restaurants deal with rising labor costs

Customer service

How to make an unbeatable in-restaurant experience

FSR

Happy hour overhaul: Rethinking your drink special (Part 2)

FSR

Happy hour overhaul: Rethinking your drink special (Part 1)

FSR

4 cash flow management strategies for bars

FSR

The Most Head-Turning Things We Saw at the 2019 National Restaurant Association (NRA) Show

Walking the halls of the annual National Restaurant Association (NRA) trade show is always illuminating – and 2019’s show was

Customer service

Merchant talkback: What’s your biggest business challenge and how are you handling it?

Biz ops

7 best practices to get your business paid on time

Biz ops

16 ways to boost profitability on your top-selling product

Biz ops

Need cash quickly? Try Clover Rapid Deposit

Biz ops

Business scenario: Managing your overhead costs

Holiday

June promo calendar: Summertime is here!

New & Notable Apps

New & notable in the Clover App Market: May 2019

Biz ops

Win the waiting game: How to keep customers from leaving when tables are full – Part 2

Customer service

Win the waiting game: How to keep customers from leaving when tables are full – Part 1

Biz ops

5 questions to ask before you open a salon

Clover comms

Announcing the CloverAchievers contest!

Biz ops

How top food trucks pick the best spots

Biz ops

Should your business go cashless? Pros & Cons

Staffing

How to give your team a winning pep talk to start a new day or shift

Customer service

Launch a VIP customer rewards program

Marketing

How to leverage the power of micro-influencers to increase sales

Holiday

May promo calendar: More than Memorial Day

Marketing

New & notable in the Clover App Market: April 2019

Accounting

6 Tax Day GIFs for small businesses

Biz ops

5 reasons restaurants fail & how to avoid them

Biz ops

Making seasonal planning events work for you

Clover apps

4 awesome apps full-service restaurants need now

Insights

Merchants share their advice for work-life balance

FSR

Launching your restaurant right

Marketing

5 questions to ask: Are you ready for the next live event near you?

Gift cards

Get your business ready for moms, dads, & grads season

Customer service

Four smart ways you should approach your gift cards program

Biz ops

7 ways to finance small business growth

Biz ops

How small businesses can use “design thinking” to improve crucial processes

Biz ops

13 must-read money management tips for small businesses

Insights

How to run a successful sales promotion

Biz ops

Important business resources every LGBTQIA entrepreneur should know about

Clover apps

5 awesome Clover apps every bar needs

Customer service

How are minimum-wage hikes impacting your business?

FSR

New & notable in the Clover App Market: March 2019

FSR

Build your business by tapping into your community

Holiday

April promo calendar: Harbingers of Spring

Clover apps

Two Clover feature upgrades you should try now

Biz ops

How Quick Service Restaurants can remix menu flavors to maximize fun & profit

“When you eat a doughnut, you really want to be happy,” says founder and ownerpreneur of Sublime Doughnuts Kamal Grant.

Gift cards

Make birthday rewards work for your business

Insights

13 must-reads for every coffee shop business

Biz ops

5 signs your business needs financing

Biz ops

Smart cash management tips for small businesses

Loyalty

Harnessing & measuring word-of-mouth marketing

Insights

Designing social ads for your business that really work

FSR

Cultivate a stellar restaurant staff with these hiring and management tips

FSR

Top 5 YouTube channels every full-service restaurant owner should watch

Biz ops

What to do when the costs of key products or supplies go up

Inspiration

Design your front-of-house customer experience

Clover apps

CRM for small businesses

Holiday

Customer appreciation GIFs for Valentine’s Day

Holiday

March promo calendar: Fighting the cold with fun celebrations

Biz ops

What’s the sweet spot for your return policy?

Biz ops

5 questions to ask when sales are down

Ecommerce

How and why to improve SEO for your business website

Holiday

February promo calendar: Love is in the air

Biz ops

5 questions to decide if your pop-up is ready for a permanent location

Biz ops

Are you controlling for these 10 small business risks?

Biz ops

Measure your business health with these 9 numbers

The concise guide to increasing productivity

Clover comms

One million reasons to celebrate as Clover passes a major milestone

FSR

QSRs, it pays to get creative with food promotions. Here’s how one Clover merchant did it.

Meet Matthew Ling. Matt runs three restaurants in the heart of downtown Newark, New Jersey: Mercato Tomato Pie, Noodle Shop

New & Notable Apps

New & notable in the Clover App Market: June 2018

Inspiration

David Joseph started a company that is helping restaurant owners sleep at night [Q&A]

FSR

5 types of restaurant employee theft, and how to prevent them

Clover apps

Inside ‘Shark Tank’ investment-winning company CoinOut [interview]

Clover apps

5 Apps that will transform restaurant management

Clover apps

Work a Little Less with 11 Popular Clover Apps

Customer service

5 questions to ask when a customer has a complaint

Clover apps

Enterprise behavior: Streamlining order delivery

Clover apps

Clover App Market Spotlight: Help people find your products online with Pointy

3 reasons to keep your shop’s countertops clutter-free

Clover comms

500,000 and counting: Clover hits a milestone

Better business

Getting your funds faster

Security

Data breaches: How safe is your business? (Part I)

Payments & processing

Protect yourself: PCI, EMV, and You