Transform your shipping process

Editorial Team

2 min read
Woman boxing up a sweater

Consumers nowadays want their orders to be delivered as quickly as possible. Before Amazon, the shipping process wasn’t as advanced as it is now. Amazon had a vision that fed into the immediate need to fulfill customers’ needs.

Their shipping strategy has created a major shift in the way retailers are selling and competing for the next sale. Shipping has become a deal breaker. Consumer purchases are now determined by comparable online pricing, speed of availability, and a flexible return policy. Many small retailers have a hard time organizing themselves to meet the delivery speed of current expectations.

Every business should have a clear shipping and delivery strategy in order to properly compete. 

The return policy has also been impacted by the cost of shipping when you consider RMA requirements–packaging, conditions of the returned merchandise, etc.

Shipping costs, restocking fees, and the expense of handling returns can motivate merchants to be more vigilant in establishing clear business policies as it pertains to shipping, returns, and customer retention.

With the Shipping & Labels app, you can help boost the shopping experience, meet customer expectations, and drive repeat sales whether you sell products online, over the phone, or via mail order.

In the app, you can:

  • Access real-time discounted shipping prices on your Clover POS
  • Create shipping labels and share via email or SMS or send to a regular printer
  • Create return labels and email them to customers
  • Charge customers at the time of label creation
  • Track items

Ship and track items in minutes with an easy-to-use application. Simplify your daily operations by connecting your carriers, orders, payments, and tracking–all in one dashboard. The app is integrated with UPS, FedEx, and USPS. Once the item is shipped, an email will be sent to your customer automatically with the tracking number.

Spend less time shipping and more time growing your business. The Ship & Deliver app is available in the Clover App Market and can be installed on all Clover devices except for the Go.

For further information and on boarding sessions, email, or call or text (305) 398-7571.

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