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Retail Insights and Industry News

Find tips, ideas, and news to help your brick-and-mortar or online retail store.

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Meet the Merchant

Magnolia Emporium

Join us as we chat with Randolph James, the owner of Magnolia Emporium ... Read more


Take your business online quickly with Clover

As the COVID-19 crisis continues to unfold, one of the best things we ... Read more


Why we need the “social” of social media more than ever (Part 1)

A bigger gorilla has just entered the room, however. COVID-19 has upended communities ... Read more


Supporting Black Business this August is more important than ever. Here’s why.

The protests of the last few months have resulted in increased awareness of ... Read more

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Running your business


You need e-commerce more than ever. Here’s how to do it right.

It’s one thing to create an e-commerce site. Creating a dynamic, elegant, and ... Read more


The COVID-19 Customer Engagement toolkit

As part of our ongoing efforts to provide timely information and resources for ... Read more


Caring for your employees during the COVID-19 crisis

Small businesses across the country are reeling from the devastating impact of the ... Read more

Payments & processing

6 tips to speed up checkout with faster credit card processing

As convenient as credit card processing is, bottlenecks still exist. Long lines may ... Read more

Money management

Recession-proof your business: How to manage irregular overhead and cash flows

Recessions create massive uncertainty for business owners. Consumer spending slows when people lose ... Read more


Great buzz is bringing in the customers, but derailing the customer experience

We should all be so lucky to score great buzz. That is, until ... Read more


Entering your zip code helps prevent credit card fraud

Have you ever used your credit card at a retail store and had ... Read more
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Clover Retail Holiday Guide 2020

Holiday season 2020 has been irrevocably altered by the COVID-19 pandemic and the ... Read more

Meet the Merchant

Ricky Styles Studio

In this installment of Meet the Merchant, we speak to Ricky Barragan of ... Read more

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App update: Homebase

Time tracking and scheduling Homebase is synonymous with easy time management. Organize your ... Read more


Getting Back2Business: grants for minority-owned businesses

With the ongoing COVID-19 crisis still having detrimental effects on many small businesses, ... Read more

Customer service

How to deal with difficult customers during the pandemic

The pandemic has brought a host of new challenges for small business owners. ... Read more


What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) allows a business to manage and analyze contact with ... Read more

Crisis support

American Express: How COVID is shaping the small business community

Our friends at the American Express Business Class blog write about the culture ... Read more

Run Your Business

Using memberships and subscriptions to grow your business

There’s nothing new about membership and subscription models. The newspaper industry was built ... Read more

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