Strategy
2022 small business trends you should know about
Recognizing and staying ahead of small business trends will be key to...
What is a rotating schedule?
By contrast, other businesses adopt a rotating schedule in which each employee’s...
How retailers can get holiday-ready now
If you're in retail, read this before you open your doors to...
The 4 biggest cybersecurity threats and how to protect your business
If you’re used to doing business as an in-person operation, you may...
How to maximize visual merchandising efforts
What is visual merchandising? Visual merchandising is a type of marketing in...
How to choose a good business partner
Hiring employees can help ease some of the burden, but you may...
How to find a good location for your business
If you select the wrong spot for your new venture, sales may...
7 Small business types that will thrive post-pandemic
As the pandemic begins to wind down in the U.S., for many...
How to ask for feedback from customers
Getting feedback is hard. Just think about all the purchases you’ve made...
How to write a marketing plan
A marketing plan outlines the actionable steps you need to take toward...
Full Service Restaurants (FSR)
What is a pop-up restaurant?
How do pop-up restaurants work? How do you start one, and why...
5 small business trends & practices that aren’t going away post-pandemic: food & beverage edition
As we slowly begin to exit the pandemic, there’s light at the...
Help improve customer retention with these 6 tips
What is customer retention? How do you go about fostering loyalty among...
10 retail checkout counter ideas to help improve the customer experience
Fortunately, there are strategies you can adopt to help make shopping in...
5 small business trends & practices that aren’t going away post-pandemic: services edition
Getting back to normal won’t mean getting back to the way things...
How to buy wholesale for your small business
Although the concept is simple, knowing how to buy wholesale for your...
Three simple self-care habits to avoid workday burnout
What does clocking in and out even mean when you’re running your...
3 apps to help you focus on business growth, not paperwork
Need more hours in your day? In your personal life, you likely...
Why forecasting is crucial to your business plan
2020 brought many unexpected surprises, but uncertainty doesn’t mean you can’t forecast...
Full Service Restaurants (FSR)
What to consider when designing your restaurant floor plan
Sometimes, something as simple as a well-designed floor plan may be all...
5 small business trends & practices that aren’t going away post-pandemic: retail edition
These trends shaped the retail industry during COVID-19 and will continue to...
How to optimize your restaurant menu to maximize profits
Check out these tips on how to optimize your menu to maximize...
Business resources for female SMB owners
To honor Women’s History Month, we’re sharing a list of resources for...
6 reasons to start using Clover Customer Engagement now
From managing customer feedback, offering special promos, or rewarding your best customers,...
Why these restaurants have thrived despite the COVID-19 pandemic
The pandemic has forced businesses to rethink all aspects of their operations,...
Top productivity hacks for small business owners
How are some small business owners able to get everything done? What is their...
Full Service Restaurants (FSR)
How to help increase restaurant sales
With slight modifications, many of the strategies that worked in the past...
Guide to a Winning Job Posting Strategy: How to Find the Right Candidates
How do you ensure your job posting attracts the right candidates? Learn...
4 reasons why winning awards is important for your business
Given this flood of marketing messages, it’s simply not possible for any individual to...
Why you should refresh your tipping policies
Restaurants and bar employees depend on guest tips for their wages. In...
Full Service Restaurants (FSR)
Using memberships and subscriptions to grow your business
There’s nothing new about membership and subscription models. The newspaper industry was...
Redesign your mental model: 3 questions small business owners should ask themselves every day
There’s no getting around it. It’s tough to run a small business,...
Redesign your mental model: Forget resolutions and reshape habits
Most of us resolve to change things up in the New Year....
What online-first retailers need to know before opening a physical location
“Click-to-brick” is the new moniker circling the internet, referring to digital natives...
Why are customers unsubscribing/unfollowing us?
What happens when your loyal customer base stops following you? Find out...
Great buzz is bringing in the customers, but derailing the customer experience
We should all be so lucky to score great buzz. That is,...
The 2019 guide to back-to-school planning
Back-to-school season is the second biggest shopping period of the year. Deploying...
Walk-ins or reservations—what’s the right mix for your restaurant?
It’s one of the trickiest questions in the restaurant business: should you...
How to increase ticket size at your restaurant
Any successful restaurant owner knows that, in order to thrive, they need...
From food truck to storefront: The concise guide to opening your first permanent location
How do you know if, when, and how to take your show...
The quick & dirty guide to SEO for your small business
You need to be visible online to get more customers. That all...
Happy hour overhaul: Rethinking your drink special (Part 2)
Ready to upgrade your Happy Hour? We asked top-shelf industry experts to...
Happy hour overhaul: Rethinking your drink special (Part 1)
Ready to upgrade your Happy Hour? We asked top-shelf industry experts to...
16 ways to boost profitability on your top-selling product
Take 30 seconds and think: what is your top-selling menu item? I’m...
Business scenario: Managing your overhead costs
Managing your overhead costs can make or break your business. If your...
5 questions to ask before you open a salon
Chances are good that you got into the beauty business because you’re...
How top food trucks pick the best spots
Few businesses depend on location for their success as much as food...
5 reasons restaurants fail & how to avoid them
If you’re in the restaurant business, somebody’s probably told you that most...
Full Service Restaurants (FSR)
Launching your restaurant right
You’ve spent months of your life, and thousands of dollars, working towards...
7 ways to finance small business growth
If your business is ready to grow it can be the beginning...
How small businesses can use “design thinking” to improve crucial processes
Big companies like Apple and AirBnB use design thinking to fuel innovation...
How to run a successful sales promotion
This post examines the threats and opportunities of a number of promotional...
Full Service Restaurants (FSR)
Build your business by tapping into your community
Community involvement is not only personally rewarding, it can be good business...
Restaurant business planning: How one general manager set SMART goals
One restaurant manager approached his new job with big ideas for how...
Full Service Restaurants (FSR)
Cultivate a stellar restaurant staff with these hiring and management tips
In a tight labor market, finding and keeping great employees will give...
5 questions to decide if your pop-up is ready for a permanent location
You’ve done your research, you’ve tested the market through pop-ups, and now...
Measure your business health with these 9 numbers
Is your small- to mid-sized business financially healthy? This post helps merchants...
Business scenario: Negotiating your first store lease
Whether you’re opening a business for the first time, expanding out of...
The definitive guide to handling product & inventory
Good inventory management is about much more than logistics - it’s a...
5 growth hacks to increase profits at your quick service restaurant
Whether you’re in the business of slicing pizza, scooping ice cream, serving...
Business scenario: Negotiating a lease renewal
Rent is one of the largest expenditures for business and can make...
5 questions to ask before discontinuing a product
Discontinuing a product without taking your customers or your sales data into...
5 questions to ask to create a striking window display
The challenge: Creating a visually engaging window display that draws passersby with...
How to reassure your staff when business is slow
When business is noticeably slow, employees tend to worry about their jobs....
5 tips for getting your piece of the holiday shopping frenzy
Focus on unique quality, not steep discounts Don’t get caught up in...
3 customer insights hidden in your Google Analytics
Step 1: Set goals Every website, and every page on your site,...
It’s a sign: Best practices for in-store signage
So, how can you keep things flowing smoothly through your store? One...