Google Assistant is a voice-activated tool that comes preinstalled on Android phones and a number of Google-branded smart devices. iPhone® users can also download this voice-activated technology as a dedicated app.
To begin using Google Assistant, you only need to say, “Hey Google” or “OK Google.” Then, you can voice any number of commands, whether you want to:
However, it’s possible to send and receive money — just by using your voice.
The ability to send and receive money through Google isn’t entirely new. The company already has Google Pay™ — a virtual wallet that allows customers to purchase items at any POS terminal that leverages near field communication (NFC) technology.
You can also use Google Pay for online purchases, in-app transactions, and even for peer-to-peer payments with family and friends.
Though with Google Assistant’s voice component, money transfers could become significantly easier for users (and more profitable for merchants).
The setup process for Google Assistant is very similar to Google Pay’s. In both cases, users must first link their credit card or bank account to their smartphones, tablets, or smart home devices.1
To send a payment through Google Pay, however, you must open the app, type in your details, and click send.
By contrast, Google Assistant allows you to simply say, “Hey Google! Send John $35 for those football tickets.”
You’ll then be prompted for confirmation, and you can authorize the transfer by approving with voice match, fingerprint, or face scan depending on your device.
John must also be signed up for Google Pay to receive the funds. He’ll receive a message via email, text, or in-app notification of funds received.
This process can also work in reverse when requesting money. Simply speak the words, “Hey Google! Request $20 from Charlotte for last night’s dinner.” The entire process works in the opposite direction, with Charlotte using her Google Pay or Google Assistant to send money directly to you.
Free to use, Google Assistant’s payment function is currently available in a select number of countries and it supports 44 languages on smartphones.2 However, the applications of this voice-activated technology extend well beyond sending money to family and friends.
In our on-demand culture, ordering everyday items or fast food is simplified with the use of Google Assistant.
Just imagine running out of toilet paper. If you can order a new pack simply by speaking into your phone, this means you won’t have to:
Simply say, “Hey Google! Order more toilet paper from the XYZ store.” Just like that, the store has made another sale. Chalk it up to another frictionless customer shopping experience.
While no payment technology is 100 percent secure, Google Assistant employs advanced security methods to help prevent fraud. Credit card information is encrypted on the device, making it inaccessible to potential thieves. To initiate payments, you must have physical access to the card-enabled device itself. Moreover, you must input a password, confirm with voice match, or use your fingerprint or facial scan to complete the transaction.
If you’re interested in learning more about the latest payment technology trends, follow our blog. Or, to learn about accepting contactless NFC payments, like Google Pay, at your business, schedule a free consultation with our merchant services team today.
1 “Set up payments for Google Assistant on speaker or display,” Google Support2 “Language Support in Voice Assistants Compared,” Globalme, 5 January 2021
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