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Loyalty

Marketing

How to ask for feedback from customers

Getting feedback is hard. Just think about all the purchases you’ve made...

Customer service

Help improve customer retention with these 6 tips

What is customer retention? How do you go about fostering loyalty among...

Loyalty

Small business loyalty programs turn customers into creatures of habit

Clover recently spoke with partner Loyalzoo about how the loyalty industry is...

Run your business

Connect with your customers with the Clover app

Combining the power of Clover Customer Engagement suite with the freedom of...

Accounting

Auditing your online presence

Now is an excellent time to assess your online presence and make...

Crisis support

Future-proof your business: 2021 refresh

What kinds of goods and services could you offer if your best-sellers...

holiday2020

American Express: The community impact of shopping small

On Small Business Saturday, it's good to reconnect with the ideals behind...

Ecommerce

7 tips to turn holiday shoppers into loyal customers

The holidays still promise to be the busiest time of year for...

Clover apps

Holiday promotions that won’t break the bank

Smart and effective marketing starts with a strategy. Before planning out any...

Guides

What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) allows a business to manage and analyze contact...

FSR

Using memberships and subscriptions to grow your business

There’s nothing new about membership and subscription models. The newspaper industry was...

Clover apps

Keep your customers engaged with Feedback and Rewards

As we outlined in the first segment of this two-part series, customer...

Ecommerce

Get to know your clientele with Customers and Promos

Throughout the COVID-19 pandemic, businesses have been searching for meaningful ways to...

Ecommerce

Clover Gift Cards are going digital

Gift cards are a great addition to your product lineup year round,...

Covid-19

The COVID-19 Customer Engagement toolkit

As part of our ongoing efforts to provide timely information and resources...

Accounting

6 events to pack your bar with customers

A consistently slow weeknight in your bar isn’t a drag, it’s an...

Accounting

How to launch a subscription-based service for your small business

Creating a subscription option for your business can be a great way...

FSR

Hosting a class to grow your restaurant & bar sales

Designed strategically, classes can be used to drive sales, reward loyalty, and...

Loyalty

How to market your Quick Serve Restaurant for special events

A growing number of Quick Serve Restaurants are launching catering services to...

Accounting

How real-time promotions can drive foot traffic & delight your customers

Real-time promotions are a powerful way to connect with your customers and...

Loyalty

Why are customers unsubscribing/unfollowing us?

What happens when your loyal customer base stops following you? Find out...

Loyalty

8 eye-opening stats about why customer rewards programs are crucial to the bottom line

Customer rewards programs are an easy way to boost loyalty—and sales—for your...

Marketing

How & why to offer a referral discount

Referral programs that reward customers for bringing in new business can boost...

Biz ops

How top food trucks pick the best spots

Few businesses depend on location for their success as much as food...

Insights

Study Shows Loyalty Programs Increase Purchases by 20%

When thinking about the value proposition of a loyalty program, the benefits...

Customer service

Launch a VIP customer rewards program

Today, thanks to the robust yet easy-to-use analytics packages rolled into today’s...

Loyalty

How to reduce loyalty program fraud

“Gaming” a loyalty program? Believe it or not, it happens. But there...

Loyalty

Choosing the right loyalty program for your business

If you looked inside 10 people’s wallets/smartphones today, you’d most likely find...

Biz ops

Making seasonal planning events work for you

Black Friday and Small Business Saturday are two marquee events that many...

Gift cards

Get your business ready for moms, dads, & grads season

Spring got you stuck for seasonal advertising ideas? Gift cards give your...

Gift cards

Make birthday rewards work for your business

Everyone has a birthday—and just about every business has a birthday rewards...

Accounting

Harnessing & measuring word-of-mouth marketing

A whopping 92% of customers ask for recommendations from people they know...

Accounting

CRM for small businesses

Is your customer service spot on every time? Do you follow up...

Holiday

Customer appreciation GIFs for Valentine’s Day

Customers are the heartbeat of any business, and without their support we...

Accounting

5 questions to ask when sales are down

When running a business there are many things to account for in...

Accounting

Business accelerators: How mobile coupons can boost foot traffic & drive sales

Everyone loves a bargain. That fact doesn’t change. What does change is...

Accounting

QSRs, it pays to get creative with food promotions. Here’s how one Clover merchant did it.

Matthew Ling runs three restaurants in downtown Newark. Clover’s promo’s calendars have...

Accounting

Get more great Yelp reviews. Here’s how.

Inspiring enthusiastic reviews is now a crucial part of any business’s marketing...

Customer service

5 questions to ask before discontinuing a product

Discontinuing a product without taking your customers or your sales data into...

Loyalty

3 things to consider when structuring your loyalty program

Today’s loyalty programs are designed to maximize ROI in terms of cost,...

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