Fraud management tools have always been important within the payments industry. Yet with the growing popularity of online and mobile shopping, the landscape has shifted dramatically. Although customers now have the ability to purchase goods and services anywhere, anytime, on any device — this flexibility also has potential drawbacks. Card-not-present (CNP) transactions are at greater risk for fraud because merchants have to trust that the actual cardholder is authorizing the transaction, and sometimes that trust can be violated.
“Retailers stand to lose about $130 billion in revenue on fraudulent card-not-present transactions between now and 2023 as they fail to keep up with digital fraud detection and prevention measures, according to a new forecast from Juniper Research.”*
Although fraudulent transaction activity is on the rise, fraud monitoring tools can help you detect fraud faster, protect your business, and safeguard your reputation. Using fraud management tools helps prevent criminals from:
- Testing cards on your account
- Making transactions from blocked countries
- Entering amounts larger than products/services offered by your business
Customize a suite of fraud monitoring tools for your business
Depending on your payment provider’s fraud management options, choose the PCI-compliant data security filters that make the most sense for your business. Combine fraud management tools to benefit from the ultimate in data protection — while simultaneously reducing your PCI scope.
- On-Hold Functionality
Set parameters within the filters below to automatically place suspicious transactions on hold until you can manually review them.
- Velocity Filter
Prevent criminals from testing card numbers against your merchant account. This filter can be configured to automatically decline transactions based on several parameters, including number of transactions, number of transactions from a specific IP address, and maximum dollar amount for credits/refunds, sales and total sales amounts.
Stop fraudsters from entering amounts that are larger or smaller than the products and services you sell. Set maximum dollar amounts for sales, credits, and refunds. You can also set minimum amounts to prevent your account from being used for unauthorized approvals on stolen credit cards.
- AVS (Address Verification) Filter
Compare the billing address and ZIP code provided during checkout with what the card-issuing bank has on file. Verify against partial addresses or ZIP code matches. You can also opt not to require a match at all.
- CVV (Card Verification Value) Filter
Verify that the three-digit code on the back of the card (or the four-digit code on the front of an American Express) provided during checkout matches what the card-issuing bank has on file.
- Card Issuing Country Filter
Accept transactions from countries you deem trustworthy or block transactions from those that seem too risky with this fraud management tool. The credit card processor performs a BIN lookup of the card, which identifies the country where the card was issued.
- Geo IP Tracking Filter
Block transactions from specific countries based on their IP addresses with this powerful location-dependent fraud monitoring tool.
- Negative Database
Identify fraudsters listed in the database by IP, email, or address. Create your own custom negative database, or choose to use a global database — established and updated by expert risk analysts.
To learn more about fraud monitoring tools, schedule a free consultation with our merchant services team today.
* “Digital card-not-present fraud to hit $130B by 2023,” Retail Dive, 3 January 2019