All stories
3 things to consider when structuring your loyalty program
Today’s loyalty programs are designed to maximize ROI in terms of cost, time, … Read more
How does tokenization work?
Tokenization is one of the most popular security measures that merchants, payment processors, and … Read more
1099 vs W-2: What You Don’t Know Could Cost You
Employers often refer to independent contractors as “1099” and employees as “W-2” workers … Read more
Support LGBTQ+ small businesses for Pride Month
To celebrate Pride Month, check out these stories of LGBTQ+ SMB owners on … Read more
Full Service Restaurants (FSR)
How to open a ghost kitchen
As the world returns back to normal, a new dining trend is gaining … Read more
Why giving back to the community when times are tough is vital to business longevity
Even in tough economic times, giving back is essential for small businesses. Supporting … Read more
Should your business go cashless? Pros & Cons
Going cashless is not a decision an owner should take lightly. Here we … Read more
The Bellflower Chocolate Company
In this installment of Meet the Merchant, we speak with Callie Neylan and … Read more
15 ways to mentally prepare yourself for the holiday rush
From supply chain issues to the normal rush of the holidays, small business … Read more
7 tips to turn holiday shoppers into loyal customers
The holidays still promise to be the busiest time of year for your … Read more
Walk-ins or reservations—what’s the right mix for your restaurant?
It’s one of the trickiest questions in the restaurant business: should you take … Read more
Top management skills all small business owners should have
The skills it takes to start a business aren’t always the same skills … Read more
What is BOPIS?
Already popular before COVID-19, both these trends will likely remain permanent fixtures of … Read more
Full Service Restaurants (FSR)
How to build a restaurant leadership team
Hiring a restaurant leadership team can be overwhelming, but great people are out … Read more
10 bookstore promotion ideas to drive foot traffic and sales
Savvy bookstore owners can use these fun, creative ideas to market their businesses. … Read more
Should you sell at a farmers market? (And how to get started)
Selling at a farmers market can be an enticing and profitable opportunity for … Read more
The COVID-19 Customer Engagement toolkit
As part of our ongoing efforts to provide timely information and resources for … Read more
12 ways to sell more books during the holidays
Is your bookstore ready to handle the holiday season rush? Streamline operations and … Read more
Back to school shopping trends for bookstores
Data shows that small, independent bookstores serve a valuable need for customers, especially … Read more
Celebrating Hispanic Small Businesses
In this installment of Meet the Merchant Remix, we’re celebrating Hispanic and Latinx … Read more