All stories

Owner of Paint 2 Smile with clients

Meet the Merchant

Paint 2 Smile

Laura Hoyos transformed her love of painting and her passion for art education … Read more
Woman working at a laptop

Accounting

6 tips for writing an effective invoice reminder to clients

One-third of merchants say that late payments put their business at risk of … Read more
Collage of Clover women merchants

Meet the Merchant

Celebrating women merchants

To celebrate Women’s History Month, we’re revisiting 5 Meet the Merchant stories that … Read more
Inside a clothing boutique

Biz ops

5 small business trends & practices that aren’t going away post-pandemic: retail edition

These trends shaped the retail industry during COVID-19 and will continue to influence … Read more
Person taking survey on phone with smileys above

Customer service

Why is the post-purchase customer experience important in the retail industry?

A successful sales process should require diverting some of your time and attention … Read more
Terri Does Desserts owner

Meet the Merchant

Terri Does Desserts

Terri Rhodes Littleton of Terri Does Desserts in Sacramento, California, shares her story … Read more
Brooklyn Bridge in New York City

By state

How to start a business in New York

If you’ve ever dreamed of starting your business in the Empire State, it’s … Read more
Jeff Choi of Bulbap Grill

Meet the Merchant

Bulbap Grill

In this installment, we speak to Jeff Choi of Bulbap Grill with locations … Read more
Restaurant owner looking at laptop

Full Service Restaurants (FSR)

Licenses and permits needed to open a restaurant

Because licenses are legally required, not having them could lead to serious fines … Read more
Cook in restaurant kitchen

Covid-19

Health code violations: What they are & how to prepare for an inspection

Customers are unlikely to visit your establishment if it fails to meet basic … Read more
Woman standing in boutique

Customer service

How are minimum-wage hikes impacting your business?

Whether or not your state’s rate has already gone up, it’s smart business … Read more
Two women meeting in an office

Guides

How to fire an employee: A guide for small businesses

Firing an employee is an unfortunate reality of doing business. There are best … Read more
Men crunching numbers

Biz ops

7 ways to finance small business growth

If your business is ready to grow it can be the beginning of … Read more
Storefront exterior decorated for the holidays

Guides

The ultimate 2023 retail store holiday checklist

The retail holidays are right around the corner. That means retail, restaurant, and … Read more
Group of employees around computer

Run your business

Tips for how to write an employee handbook for a small business

This guide walks you through some of the essentials that should go into … Read more
Magnolia Emporium

Covid-19

Magnolia Emporium

Join us as we chat with Randolph James, the owner of Magnolia Emporium … Read more
Woman looking at laptop confused

Customer service

How to optimize the eCommerce checkout flow for your business

Optimizing the eCommerce checkout process is essential for small businesses. Here are some … Read more
Volkswagen Beetle in front of restaurant

Inspiration

Design your front-of-house customer experience

It’s what inside that counts: give your front-of-house customer experience a refresh with … Read more
Restaurant employees looking at laptop and phone

Full Service Restaurants (FSR)

What is a restaurant employee training manual and why do I need one?

A restaurant training manual can be a vital roadmap for your establishment’s success. … Read more
Dionne Christian of Revolution Bakery

Meet the Merchant

Revolution Bakery

What if you could have a delectable croissant without gluten? Meet Dionne Christian, … Read more