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5 questions to ask to create a striking window display
In today’s digital age, attracting customers to step through your doors is harder than ever. Year-over-year foot traffic to brick-and-mortar stores has declined 48 straight months, according to data analytics…
5 questions to ask when a customer has a complaint
Customer complaints are high-alert moments. Beyond just losing this one person, small business owners risk escalating the situation and causing the customer to vent online. The most pressing need is…
Enterprise behavior: Streamlining order delivery
Learn more about the processes, initiatives and habits of enterprise businesses, and how you can adapt those processes to help your small or medium business run better. Dining out has always…
Clover App Market Spotlight: Help people find your products online with Pointy
These days, when a consumer is looking for something, their first port of call is to search for it online rather than visiting their local store. This would be great…
3 reasons to keep your shop’s countertops clutter-free
If you’re running a business, chances are you’ve got a lot going on: customers to service, employees to manage, inventory to track—and any number of other things calling for your…
3 reasons to keep your shop’s countertops clutter-free
This post will take a quick look at three points to consider in keeping your store’s countertops as clutter-free as possible. 1. First things first. Remember the old shampoo commercial…
6 tactics for unifying the front and back of house for restaurants
While their jobs might differ, everyone should be working toward the same purpose: to see the restaurant succeed, work in a positive environment, and create an experience everyone can be…
How to reassure your staff when business is slow
Research has shown that engaged employees are far more likely to believe they can make a difference to the bottom line, to reduce costs effectively, and to positively influence the…
Business trends & research roundup: millennial customers
Who are millennials? Millennials are now the biggest generation in the U.S., making up more than a quarter of the population. They’re already a big force in consumer spending, and…
3 things to consider when structuring your loyalty program
Sure, at the beginning, you may have been a free-spirited artist looking to make a living off of your craft. However, the minute you decided to get serious about making…
