How do you attract customers to your restaurant? Savvy sales and restaurant marketing. Marketing is a crucial part of your overall business strategy, not a once-in-awhile activity you think about when the table service is slow.
The restaurant industry is extremely competitive, and smart marketing techniques are what cultivate regulars and keep your restaurant afloat when a new eatery opens up across the street.
We’ve curated a collection of the best restaurant marketing and sales techniques. Whether you’re just launching or ready to up your game, you’ll find actionable insights below to get restaurant marketing done right.
1. Make a restaurant marketing plan
The pastries are perfect and your staff memorized the specials…now it’s time to get diners in the door. From boosting your restaurant’s visibility to figuring out your marketing budget, here are some restaurant marketing strategies to get started.
- How to write a marketing plan
- How to write a restaurant marketing plan [free template]
- How to calculate your restaurant’s food costs
- 10 exciting restaurant grand opening ideas
- 10 restaurant marketing tactics to try in 2022
- 365 ideas to grow your small business (free ebook)
Believe it or not, optimizing your menu is a key marketing strategy for restaurants – whether they’re brand-new establishments ready for launch or well-known local favorites. Perusing your menu is an important factor in how customers decide whether to dine at your restaurant. And how you design your menu visually can nudge them towards dishes that improve your bottom line.
- How to create a restaurant menu
- How to make a high-performing kids’ menu for your restaurant
- How to optimize your restaurant menu to maximize profits
- How to write the best menu item descriptions
- How Quick Service Restaurants can remix menu flavors to maximize fun & profit
2. Grow your full-service restaurant (FSR)
Ready for a more in-depth restaurant marketing plan? Here are the best strategies for growing your restaurant or cafe.
- 5 restaurant growth hacks
- Restaurant marketing tips: How to promote reopening and increase sales
- How to build your restaurant’s brand
- A beginner’s guide to restaurant email marketing
3. Try some restaurant mobile marketing ideas
Want to reach customers near your restaurant? It’s time to try mobile marketing. With mobile marketing, you can send customers digital coupons right to their smartphones. Here are a few mobile marketing ideas for restaurants.
- How mobile coupons can boost foot traffic and drive sales
- 6 effective restaurant promotion ideas
- 6 ways coffee shops and cafes can run seasonal specials more effectively
4. Grow brand awareness with social media marketing for restaurants
Social media is an incredibly powerful tool for restaurants to market themselves. In fact, Yelp! and other social media review sites are often the first place new customers will look for a new restaurant. Even better, if you can get your loyal fans sharing posts about your restaurant, you’ll generate some awesome word-of-mouth marketing.
- Social media marketing for restaurants: 10 keys to success
- Get more great Yelp reviews
- How to respond to negative reviews
- How to photograph food well
- How to use Instagram for restaurant marketing
5. Optimize your restaurant’s website and offer online ordering
The restaurant industry is the most searched type of business on mobile devices. Considering 85% of people search for local businesses online, this should be a crucial part of your restaurant marketing plan. Want more customers? Optimize your website for mobile and make sure you’re considering your restaurant’s SEO (search engine optimization).
If your restaurant doesn’t already offer online ordering, it’s time to put that plan into action. You may also want to optimize the online ordering and delivery strategy you have in place.
- How (and why) to improve your website SEO
- SEO Tips for restaurant websites
- 5 ways an optimized website can supercharge restaurant sales
- 7 benefits of online ordering systems for restaurants
- 5 reasons every restaurant needs Clover Online Ordering with Delivery now
- Delivering now: Order with Google integrated in Clover
6. Attract more “regulars” with loyalty marketing for restaurants
It’s not just the gazpacho that keeps customers coming back to your restaurant. It’s how you make them feel. Everything from your specials to the atmosphere, to your loyalty program affects your sales. Treat your patrons well and they’ll keep coming back for more.
- Launch a VIP customer awards program
- 7 tips to turn holiday shoppers into loyal customers
- 8 restaurant loyalty and rewards program ideas
- The future of restaurant loyalty: restaurant meal subscriptions
- Harnessing & measuring word-of-mouth marketing
- 6 Questions to ask when crafting a winning customer loyalty program (free ebook)
7. Address common problems with these restaurant marketing ideas
Every restaurant has its ups and downs. From location problems to low volume, here are some targeted restaurant marketing tactics to try.
- 6 tactics for unifying the front and back of house for restaurants
- How real-time promotions can drive foot traffic and delight your customers
- 6 events to pack your bar with customers
- How to find a good location for your business
- Labor shortages getting your restaurant down? Forget hiring, think technology
8. Accept every form of payment
Marketers know that reducing friction is crucial to the success of any marketing campaign. Make sure you’re providing a frictionless ordering and payment experience at your restaurant. From placing the initial order, to getting their food in a fast and efficient way, to settling the bill, customers expect a hassle-free experience. Make sure your restaurant delivers.
- Ultimate checklist: What you need to know to start taking payments for your business
- How to give restaurant guests more control over getting the check
- How to make payments as easy as possible for your customers and for you
- Why 5 real-world merchants use (and love) their Clover Flex
Gift cards are a great payment type that are often overlooked by restaurants – but crucial to smart restaurant marketing. Gift cards gained more traction during the pandemic as a way to support a favorite eatery, and they’re always popular during the holiday season. But restaurants should consider promoting gift cards all year long. Gift cards help drive new restaurant discovery, bring new customers in the door, and encourage them to spend more than the gift card amount.
- 7 reasons these real-world merchants use (and love) gift cards
- eGift cards guide: How to buy, sell, and use them
Tackle your restaurant marketing ideas with Clover
The industry has new restaurants opening all the time, and competition is fierce. It’s time your restaurant POS system did more than ring up a sale. From mobile marketing to email marketing, Clover has an app for you. Get Clover in your corner. Contact a Business Consultant today.
Full Service Restaurants (FSR)