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Biz ops

How Quick Service Restaurants can remix menu flavors to maximize fun & profit

“When you eat a doughnut, you really want to be happy,” says founder and ownerpreneur of Sublime Doughnuts Kamal Grant.

Biz ops

Restaurant business planning: How one general manager set SMART goals

Restaurant general manager Matthew Ling had big ideas for how he would grow business for three restaurants he was running,