5 AI tools for small business and how to use them

In fact, an AI tool wrote those last two sentences. And if you need to write a newsletter, edit product photos, improve your customer service, or simply manage your time better, AI can help. 

Here are 5 tasks AI tools can help small business owners do faster.

1.  Writing and content creation

If you’ve heard of any AI tool, you’ve probably heard of ChatGPT. It can write a blog post or social media post in seconds. You’ll need to edit the results to match your voice—and check anything it writes for accuracy—but using the tool to generate first drafts can be a huge time-saver. AI tools can also write emails and even develop a content strategy by analyzing competitors’ content or identifying search-friendly topics to write about. Other tools are designed specifically for writing marketing emails, newsletters, and other marketing content.

2. Customer service

AI chatbots can provide 24-7 customer service—think of it like a “live” FAQ page that responds to customer questions. Especially if you sell products online, setting up a chatbot that can trouble-shoot common customer problems or answer common questions could free up your staff’s time to focus on more personal interactions with customers.

3. Photo editing

Images are crucial in the online world. Photoroom is an AI-powered tool that can help you quickly and easily edit your photos, so they pop on your eCommerce site. Stylized can remove backgrounds, add studio-quality lighting, and set your product in a new, eye-catching scene. Claid AI is another tool you can use to help create product imagery.

4. Accounting

Some AI accounting tools are designed for big businesses, but tools like Zeni.AI and Vic.AI could help small businesses like yours automate a lot of your bookkeeping and help keep you on top of your business finances.

5. Project management and time management

Ever feel like you need an assistant? AI is here to help you by automating simple tasks. ClickUp provides automatic project management for multiple staff members working together and handing off tasks. Mayday helps you optimize and manage your calendar. Zapier can help you automate tasks like posting new products to your social media, adding tasks to a team member’s to-do list when certain types of emails arrive, and more. 

Ready to get started with AI for your small business?

As a small business owner, nobody can replace you or do what you do—that is, provide the creative vision for your business, inspire your team, and wow your customers with your specific expertise and talents. But, new AI tools (and other automation tools) can take on a lot of those time-consuming, routine tasks that you and your staff have to do to keep your business running. That could free you and your staff up to invest time on the things only you can do. 

Find out how Clover can help your business–whether it’s a restaurant,  retail shop, or service business–automate routine tasks and free up some time to invest in the things only you do best.

Editorial Team

Accounting, Customer service, Insights, Marketing, Run your business

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