It’s fair to say that 2020 was a ride with more dips and twists than most coasters, leaving many small businesses spinning and even toppling from the after effects. More often than not, though, the resilience and longevity of a business is tied to its ability to adapt quickly to change.
As business progresses, resilience should be top of mind. Flexible POS systems with compact, portable devices allow for maximum adaptability in times of change. Clover Flex packs the power of a full POS system into a compact device capable of adapting to almost any scenario a merchant can throw at it.
Clover® Flex is a handheld device that lets you take your POS right to your customer at a table, counter, or window. This all-in-one device offers built-in capabilities to accept payments, conduct business, and track sales, all from the palm of your hand.
Flex carries a number of benefits:
Clover Flex is a great standalone system, but it also is the perfect complement to a Clover Station or Clover Mini. You can take orders tableside, fire them directly to the kitchen, and manage the order in a Station as well. You can take payments for any order on any of your connected devices, so everyone can do what’s most convenient for them.
Concerned about social distancing or needing to reach across a bar or into a car for payment? Consider getting the Flex Extender, a simple device with a telescoping handle that lets you reach a customer for payment without having to enter their personal space.
Many Clover merchants were able to adapt in 2020 and 2021, thanks to their POS systems. Take a look at two Clover merchants that were able to adapt to change and thrive through a blend of creativity, courage, and Clover.
Bulbap Grill, serving Korean food at three locations in New York and New Jersey, used Clover Flex to adapt payments to customer needs during the pandemic—and business thrived.
As the 2020 pandemic hit, Jeff Choi, owner of Bulbap Grill, realized that to meet his customers’ changing needs and to keep the business afloat, they’d have to figure out how to accept payments at the door. The problem? The door is located far from their Clover POS system. So, a Clover sales representative suggested they try Clover Flex. According to Jeff, “the handheld device has been performing really well.” They even reconfigured their storefront to create an open window, so customers could stand outside, order, and pay. Now, they simply carry the food and the Flex to customers for payment. That’s adaptability at its best.
With a little creativity and a Clover POS system, Reyna’s Tacos of San Angelo, Texas, has created a unique and resilient business that serves up great food and a great experience at its drive-through restaurant.
Set in a former gas station “across from the most beautiful park in town,” Reyna’s Tacos is a drive-through eatery with a full outdoor dining patio and a food truck. Mixing three POS devices—Clover Station, Clover Flex, and the Clover Mini—they’re keeping orders and payments simple for customers. They use Clover Station at the drive-through, the Flex when the drive-through line gets too long, and the Mini on the food truck for walk-up customers who want to dine on the patio. That’s a mix that keeps customers coming back for more.
With creativity, courage, and the right mix of Clover POS devices, your business can become even more resilient, standing up to whatever the market throws at it. Learn more about how Clover Flex can help your business adapt. And, be sure to check out our Meet the Merchant stories for insights from Clover merchants on growing resilient businesses.
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