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What is the Voice of the Customer (VoC)?
Thanks to technology, businesses now have faster and more accurate ways of learning what many CX experts refer to as the Voice of the Customer. A customer’s voice – defined…
511 Rose
Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life stories of small businesses in action. Clover: Thank you for…
5 ways an optimized website can supercharge restaurant sales
This MGH survey confirms what we’ve known for a while – a great web presence is way more than a nice-to-have for businesses – especially restaurants. In fact, the survey…
5 ways small businesses can prepare for the unexpected
Back in the 80s, critics of the internet said it would fail within a year. Now, nearly 40 years later, the internet has completely transformed modern life–especially business. Unfortunately, many…
What is fine dining? Here’s a guide for creating a special restaurant experience
There’s something gratifying about providing this special experience for others — which is why many restaurant owners decide to open a fine dining establishment. This article defines the concept behind…
Toshi’s Cafe
Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life stories of small businesses in action. Clover: So, Toshi, why…
Full Service Restaurants (FSR)
6 ways coffee shops and cafes can run seasonal specials more effectively
When done well, seasonal specials provide an opportunity to boost profits, reduce waste, build your brand and engage with your customers in new ways. When done poorly, specials can confuse…
How to start a landscaping business
Before you mow that first lawn, you’ll need a business plan to get your service up and running. If you’re not sure where to start, the information provided below can…
Thrive Juice Lab
Our Meet the Merchant series features Q&As with real-world Clover merchants. Read our full catalog for innovative ideas and real-life stories of small businesses in action. Clover: Tell us about…
What is restaurant tax? What business owners need to know
The IRS has an entire guide dedicated to helping restaurant owners avoid common tax pitfalls. If you’re looking for a simpler explanation, check out the article below. Restaurant taxes in…
