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Retail

How to onboard a new employee (including new hire checklist)

Onboarding is an important, yet often overlooked, part of hiring. Companies that create a formal onboard process for new hires

Inspiration

Why giving back to the community when times are tough is vital to business longevity

There’s no two ways about it–today’s business climate is tough. From rising inflation to supply chain backlogs and industry layoffs,

Resources

22 free small business tools and resources

Many small business owners work long hours to grow their company, but somehow it seems like there’s always more to

Meet the Merchant

The Bagel Meister

Fifteen years ago, Dean Reimers was working as a training director for Einstein Bagels when he decided to channel that

Customer service

How to conduct alcohol server training: A guide for restaurants and bars

So you’ve opened your own restaurant or bar. You’ve secured a location, a liquor license, a point-of-sale system, and a reliable

Insights

Why shopping secondhand is growing, and how to make your thrift store stand out

There’s a thrill in hunting for hidden treasures at a fraction of the retail price. Thrifting is a far from

Customer service

12 restaurant entertainment ideas to keep guests coming back

Restaurant entertainment comes in all shapes and sizes, but there’s one consistent element that creates a common thread: excitement. Bringing entertainment

Meet the Merchant

How Clover helps retailers run their businesses: Reporting edition

It’s never been easier for retailers to stay on top of business–even sales reporting and trends–all with a tap or

Clover app partners

6 useful apps for boutique owners and small retail businesses

Successful boutique owners and small business retailers are known for developing strong relationships with their customers. Customers may feel like

Coffee shops and cafes

Tip pooling and tip splitting: The complete guide for restaurant owners

What is tip pooling, and should you consider it for your restaurant or business? Many food and beverage businesses are