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Win the waiting game: How to keep customers from leaving when tables are full – Part 1
On the one hand, it’s an enviable problem. If your restaurant is operating at capacity with people waiting to get in, business can’t be bad. As a bonus, those lingering…
5 questions to ask before you open a salon
Chances are good that you got into the beauty business because you’re creative and passionate about helping your clients look and feel their best. But when it comes to opening…
How to give your team a winning pep talk to start a new day or shift
Make it snappy. Set realistic goals. Troubleshoot problems and share ideas. Ask people to contribute. Listen well. Give targeted praise. Need a simple way to help staff feel valued and…
5 reasons restaurants fail & how to avoid them
If you’re in the restaurant business, somebody’s probably told you that most restaurants fail. Alarming statistics float around online: 60% of restaurants fail within a year, 80% within five years.…
Making seasonal planning events work for you
Black Friday and Small Business Saturday are two marquee events that many merchants prepare for months in advance. According to one study, the holiday season can generate up to 65%…
5 questions to ask: Are you ready for the next live event near you?
In 2018, brands spent an estimated $480 million on advertising during the Super Bowl. A 30-second TV spot cost $5.24 million alone—but with nearly 100 million viewers, many companies are…
How are minimum-wage hikes impacting your business?
Workers in nineteen states got a raise with the new year, as minimum wage hikes took effect across the country. A number of cities in California have also approved their…
Full Service Restaurants (FSR)
Cultivate a stellar restaurant staff with these hiring and management tips
Record unemployment is making it hard to find reliable, talented people. In fact, industry data collected in 2018 found that three-quarters of restaurants experienced more difficulty recruiting hourly employees than…
5 questions to decide if your pop-up is ready for a permanent location
You’ve finally decided to put action behind the goal of owning your own store one day. You’ve done your research, you’ve tested the market through pop-ups, and now you wonder…
Are you controlling for these 10 small business risks?
Roughly 20% of small businesses fail in their first year of operation, and about 50% fail within five years, according to the Small Business Administration. If you want your business…