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How small businesses can use employee discounts to retain staff

When we talk about employee perks, we don’t mean corporate benefits like stock options or 401k plans. Instead, consider employee discounts. For small businesses, an employee discount program typically includes…

How to build a restaurant leadership team

Most great restaurants need great restaurant managers. These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts,…

Back of house restaurant job descriptions and duties

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can…

How to evaluate employee performance like an enterprise company

Talking about strengths and weaknesses, providing constructive criticism, and offering ways to improve can go a long way in retaining and developing top talent. Clear communication with employees is key,…

What you need to know about automatic gratuity laws for restaurants

However, before you fully embrace an automatic gratuity model at your restaurant, it’s important that you understand applicable federal and state laws. In this post, we’ll delve into the nuances…

Top management skills all small business owners should have

While there’s some overlap between entrepreneurial and managerial skills, business management skills often require specialized training or certain experience. It’s worth the investment to develop these skills, too. “Teams with…

New business owner guide to recruiting for retail positions

Improving retention and lowering turnover in retail starts with a strong recruiting process. In this guide, learn how to attract talented retail professionals and set them up for success as…

How to delegate work to succeed as a small business owner

If done well, delegation can save you valuable time and energy. Once you’ve trained an employee or automated software to perform routine tasks, you’ll have paved a nearly frictionless path…

How to write a great restaurant shift report (with an example)

Read on to learn more on how to create an effective end of shift report. Why use daily shift reports? A shift report (or “shift log”) is an ongoing log…

4 tips for building a great workplace culture 

While many factors can affect the overall culture in a workplace, small business owners have a lot of power when it comes to cultivating a positive work environment. Read on…