Make it snappy. Set realistic goals. Troubleshoot problems and share ideas. Ask people to contribute. Listen well. Give targeted praise. Need a simple way to help staff feel valued and…
It’s never been easier to know which customers are your most valuable. Businesses of all sizes can access useful sales data through robust, yet easy-to-use analytics packages rolled into point-of-sale…
“Gaming” a loyalty program? Believe it or not, it happens. But there are ways to protect yourself. We have a few bulletproof tips to prevent determined fraudsters from working your…
If you looked inside 10 people’s wallets/smartphones today, you’d most likely find at least 10 different loyalty programs they’re signed up for. It seems that loyalty programs are ubiquitous, with…
For many small businesses, dedicating a large budget to marketing is in most cases impossible. Traditional forms of marketing like billboards, commercials, and newspaper ads are reserved for brands with…
Unless you’re an accountant or a CPA, tax season is the worst season. It’s that time of year when business owners have to hand over their hard-earned dollars to the…
If you’re in the restaurant business, somebody’s probably told you that most restaurants fail. Alarming statistics float around online: 60% of restaurants fail within a year, 80% within five years.…
Black Friday and Small Business Saturday are two marquee events that many merchants prepare for months in advance. According to one study, the holiday season can generate up to 65%…
When you run a restaurant, you need to bring your A-game. Managing your finances, inventory, staff, and customer experience can keep you on your toes day and night. But it…