If you’re a service-based business, you know that coordinating appointments can get complicated. That’s why many businesses are turning to online booking software to help simplify the process. Using an online booking system can ultimately help you attract more bookings, keep track of your appointments, manage your inventory, and take payments, while avoiding the manual process of updating an appointment book at the front of your business. The time saved on managing your business’s appointments will give you more time to focus on your clients.
Are you looking to minimize the manual, repetitive work associated with managing appointments and schedules? Cojilio can help! The Cojilio app, available in the Clover App Market, is a powerful booking software for any service-based business that can help you save time, make more money, and keep clients coming back.
With Cojilio, your clients can conveniently book, cancel, and reschedule appointments online without having to contact you, letting you streamline communication and centralize payments. And, since Cojilio fully integrates with Clover, your clients can pay for their appointments and any purchases right from the Cojilio app, creating a seamless customer experience.
Cojilio can help keep you organized and save you time when you need to schedule an emergency booking, reschedule a client on short notice, rearrange your calendar to manage the no-shows, and so much more.
With Cojilio, you get your own branded online booking portal link, so you don’t require a website to offer online booking. Customers can book their appointments from their desktop or mobile phone, and they have the option to pay for services in person or through the app. You and your staff can conveniently access your calendar and schedules online or in the Cojilio app. Any changes made to the calendar are updated in real time, and your whole team is notified.
Go paperless! You can create waivers, consent forms, appointment intake forms, a COVID Health Questionnaire, and surveys in the Cojilio Online Form Builder – an easy to use drag and drop style form builder, no coding required. And, if a client arrives for their appointment and has not completed the required form(s), reception can easily re-send the form via SMS or email to the client’s mobile device.
All the products you have in your Clover Inventory will automatically sync to Cojilio, so you can easily add items to a client’s appointment during checkout. When you sell a product through Cojilio, your Clover Inventory levels will be automatically recalculated!
Keep your clients coming back to you! Clients automatically receive loyalty points once their appointment is complete, and they can redeem those points for discounts on eligible services when booking their next appointment.
Create a referral program and reward your clients for referring your business to their family and friends.
Make sure your staff and your clients stay in the loop. Communicate with your clients through emails and push notifications sent to their phone with reminders about upcoming or follow-up appointments, aftercare instructions, promotions, and new services. Once a client has booked an appointment in the app, they can direct message you through the in-app chat with any questions or requests they may have. Cojilio can even help improve team cohesiveness by allowing you to send out staff wide announcements to your employees.
With Cojilio’s reporting feature, you can gain valuable insights into your business that can help you identify areas for improvement and growth. Analyze your sales, client activity, most popular services, staff performance, and more. The reporting feature even allows you to generate and print staff payroll reports.
Businesses in the service industry have all experienced it – no-shows and last-minute cancellations. Time is money, and your time is valuable. With all the work and preparation you do to provide a service to your clients, no shows and cancellations affect your income and can significantly affect the productivity of your business. Thankfully, Cojilio has some awesome features that can help you minimize the cost of these missed appointments.
Require a credit card on file to book appointments
Require clients to add a card on file to secure their booking. The client can pay for their appointment in person or in the app after the appointment is complete
Set your policy fees in Cojilio
Don’t miss out on revenue. Set clear policies and fees to help reduce no-shows and last-minute cancellations.
Charge for no-shows & cancellations
Charge clients a no-show or cancellation fee through your online calendar or through the Cojilio business app.*
Automate appointment reminders
SMS, email, and push notification (app) reminders will decrease no-shows and cancellations.
Collect service deposits
Customize services to require a deposit upon booking.
Choose when to charge for missed appointments
When you mark a client as a no-show, you will have the choice to charge their card or waive the fee.
There are a few ways you can get started:
The Cojilio Help Center also provides a one-stop shop for you to find information from product support articles to blog posts. We’ve provided a few articles to get you started:
The benefits of integrating Cojilio’s online booking software with your Clover are endless. The bottom line is, automating time-consuming tasks like scheduling and communications gives you more time to focus on other important aspects of your business. And, by giving your clients the ability to book appointments online at their own convenience, you can accept appointments and payments around the clock and increase customer satisfaction, streamline your operations, and of course, increase your revenue!
Download the Cojilio app today via the Clover App Market, or schedule a free demo with a Cojilio Specialist to learn more about how Cojilio can help you run your business more efficiently.*
*Terms and Conditions apply.
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