When you started out running your business, you probably conducted as much guerilla marketing as you could—stuff like social media posts to drum up interest or old fashioned word-of-mouth campaigns....

It used to be that if you identified as queer, or a member of the LGBTQIA community as a whole, it was generally irrelevant to business practice. In some places...

Leveraging your contact and sales information to manage relationships with customers sounds daunting. But CRM makes it easy. This curated guide on customer relationship management (CRM) takes the best of the web on how to offer exceptional customer service with...